Shopsmart Privacy Policy

Introducing Shopsmart

Shopsmart, an Australian Company (referred to in this Privacy Policy as shopsmart.com.au, Shopsmart or Shopsmart App) understands and respects your privacy and is committed to your protection through compliance with this policy.

This policy describes our privacy practices for our websites (shopsmart.com.au, shopsmart.ai), any mobile apps we distribute that refer to this policy, and the Shopsmart Service, if you register for it (the “Service”). This policy does not apply to information we might collect in other situations, like offline or by email. This policy does not apply to the practices of third parties who may provide services or features based on our website or the Service, including third parties for whom Shopsmart hosts websites that are served to web clients, including compatible browsers, scanners, and apps (“Hosted Websites”). These Hosted Websites are commonly, but not exclusively, viewed on mobile devices in proximity to location‑identifying data transmitters, including QR codes, NFC tags, Bluetooth Low Energy (BLE) beacons, and data augmented audio signals.

Please ensure you take the time to read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not use our website or register with or use the Service. By using our website or registering with or using the Service, you agree to this privacy policy. This policy may change from time to time. Your continued use after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect and How We Collect It

Information You Provide to Us.

We may receive and store any information you enter on our website or the Service or provide to us in any other way. Included in this information may be personal information by which you may be identified, such as name, phone number, company name, mailing address, billing information, and email address.

Information Collection.

When you access and use our website or the Service, it may use technology to automatically collect the following:

Website Details.

We may collect information about the parts of our website or the Service you use. We may work with third parties who collect information about you when you use our website or the Service.

Service Usage Details.

When you access and use the Service, we may automatically collect certain details of your access to and use, including location data and other communication data and the resources that you access and use on or through the Service.

Location Information.

We may collect real-time information about the location of your device to provide you the Service and to make it easier for you to use the Service.

Other information. We may collect information about your IP address, operating system, browser type, and mobile network.

Cookies and Information Collection Technologies

The technologies we use for automatic information collection may include:

Cookies (or mobile cookies).

A cookie is a small file placed on your computer or mobile device. Your browser may give you the ability to reject cookies. If you choose to do so, some parts of our website and the Service may be more difficult or impossible to use. If you do not want us to collect information about you or your device, do not use our website or register for or use the Service.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, as follows:

How We Use Your Information

For example, we may use your information to help you access your account if you forget your password.

We use your information to help us improve our products and services.

We may use information to customize and improve your experience. For example, we might look at usage trends to make sure our website and the Service are easy to use.

For security purposes.

We may use information to protect our company, our customers, our website, or the Service.

To provide updates.

We may send you email or in-product communications about your account, transactions, or changes to our website, the Service, or policies.

For our legitimate business purposes.

We may use your information to fulfil any other purpose for which you provide it. We may also use information you provide to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. We may combine information that we receive about you from third parties with information we already have.

As otherwise permitted by law.

Disclosure of Your Information

We may disclose aggregated information about our users without restriction. In addition, we may disclose personal information that we collect or you provide in the following ways (subject to the provisions below regarding customers in the European Union, as applicable):

Service Providers.

We share information with contractors, service providers and other third parties we use to support our business.

Change in corporate ownership.

We share information with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Shopsmart’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information is among the assets transferred.

To protect rights and safety.

If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Shopsmart, our customers or others.

For legal purposes.

To comply with any court order, law or legal process, including to respond to any government or regulatory request.

To our subsidiaries and affiliates.

For any other purpose we disclose when you provide the information.

Otherwise with your consent.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. However, we cannot promise that your information will remain secure. We encourage you to use caution when sharing information. Do not share your password with other people, and pick secure passwords.

Our sites and servers may be located in Australia and the United States. If you are outside of the U.S., your information may be sent to the United States. By using our sites and applications, and by giving us your information, you consent to such transfer. You also understand that the U.S. may not provide you with as much protections as the laws of your country.

We offer customers in the European Union (EU) a data processing addendum incorporating the European Commission’s standard contractual clauses, commonly referred to as “model clauses,” for EU personal data. If you wish to execute the addendum, contact us at admin@shopsmart.ai. We use services of other companies in providing the Service. When provision of their services includes processing EU personal data, we require them to execute agreements that contain the model clauses.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a PIN or password for access to certain parts of our application, you are responsible for keeping this information confidential. We ask you not to share this information with anyone.

Children under the Age of 16

Our platform is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16.

Third-Parties

Our website and the Service may contain links to third-party sites. If you click on one of those links, you will be taken to a site we do not control. This policy does not apply to the practices of that site. You should read third-party privacy policies carefully.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the new privacy policy on this page.

Accessing and Correcting Your Personal Information

You can review and change your personal information by logging in and visiting your account profile page. To ask questions or comment about this privacy policy and our privacy practices, contact us at hello at shopsmart.ai